Companies commonly use key performance indicators or KPIs, to guage corporate effectiveness, motivate their teams and achieve alignment around strategic objectives. A variety of information can be factored into these KPIs, like the company’s past performance, industry trends and general economic shifts.
So what’s the best way to set organizational targets to inspire peak performance? To shed some light on the issue, IESE Prof. Antonio Dávila and University of Navarra Profs. Carmen Aranda and Javier Arellano from the University of Navarra, collected real-world inputs over a four-year period from a large organization. Their results might surprise you.
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